Thank you for your interest in Alam zempol products.
Alam Zempol is shipping products overseas.

contact mail

* We apologize for any inconvenience caused to our customers because we do not use a shopping cart. We accept orders by email.


①We will receive product inquiries, product prices, questions etc. from customers from the above mail form

②We will prepare a quote and will reply by e-mail
※We will calculate the invoice in USD(dollars) and Rp.
※The exchange rate at the invoice will be applied for 3 days after sending the invoice mail,
but after 3 days We will check the exchange again

③We will ship the item after confirming payment

method of payment
●Overseas remittance ※Transfer fee Customer responsibility

About breakage of goods
Damage of goods after shipment is not responsible

Use PayPal

PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites like eBay.

Online payments

● Please note that the total price + 3.6% will be charged to the customer as a transit conversion fee for foreign currency transactions.

ex) Your shopping Rp100,000+3.6%=Billing amount Rp103,600
※Amount billed will contact the customer in terms of the rate of the day

● How do I cancel a payment?

We cannot reverse a transaction which is Completed, so in this case we suggest that you contact the recipient directly to arrange a refund*.

A refund to a debit or credit card may take up to 30 days to process, depending on the card issuer.

You may cancel a payment you’ve sent only if the status of the payment shows as Unclaimed.

more detail for cancel

※Foreign exchange applies BANK NEGARA INDONESIA

(jual(SALE) + Beli(BUY))÷2=Foreign exchange rate